Please reach out to support if you are still experiencing problems related to this IP
Sep 13, 08:26 UTC
Vendor still working, no ETA yet.
If you had a service on the affected IP you have been assigned a brand new instance within the CP, please reinstall the service there meanwhile to get online while vendor still works to recover access to storage array
Sep 13, 01:00 UTC
EU - BR - 126.96.36.199 storage backend array failed and is experiencing lot of issues.
Vendor involved, meanwhile instance served from that IP are not reachable
Sep 12, 22:45 UTC