All Systems Operational
Services Operational
90 days ago
100.0 % uptime
Today
www.hiperz.com ? Operational
90 days ago
100.0 % uptime
Today
n1cp Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
geoip ? Operational
90 days ago
100.0 % uptime
Today
routing optimization ? Operational
90 days ago
100.0 % uptime
Today
Stripe Checkout.js Operational
Gameservers AF Operational
South Africa - Johannesburg Operational
Tunisia - Tunis Operational
Gameservers AS Operational
Hong Kong Operational
India - Chennai Operational
Singapore Operational
Gameservers EU Operational
Bulgaria Operational
Denmark Operational
France Operational
Finland Operational
Germany Operational
Italy Operational
Kazakhstan Operational
Netherlands Operational
Poland Operational
Portugal Operational
Romania Operational
Russia - Moscow Operational
Serbia Operational
Spain Operational
Sweden Operational
Turkey Operational
UK Operational
Gameservers ME Operational
Saudi Arabia - Riyadh Operational
United Arab Emirates - Dubai Operational
Gameservers NA Operational
Canada - Montreal Operational
USA - Atlanta Operational
USA - Chicago Operational
USA - Dallas Operational
USA - Denver Operational
USA - Los Angeles Operational
USA - Miami Operational
USA - New York Operational
USA - Seattle Operational
USA - Washington D.C. Operational
Gameservers OC Operational
Australia - Melbourne Operational
Australia - Sydney Operational
Gameservers SA Operational
Argentina - Buenos Aires Operational
Brazil - Sao Paulo Operational
Mexico - Mexico City Operational
Teamspeak Operational
TeamSpeak NA Operational
TeamSpeak EU Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Realtime Proactive PING & Routing Optimization Throughput ?
Fetching
avg. PING currently connected players ?
Fetching
Past Incidents
Apr 19, 2019

No incidents reported today.

Apr 18, 2019
Postmortem - Read details
Apr 19, 16:41 UTC
Resolved - This incident has been resolved.
Apr 18, 07:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 20:38 UTC
Investigating - NA - US - Dallas network problems
Apr 17, 20:34 UTC
Apr 16, 2019
Resolved - This incident has been resolved.
Apr 16, 09:08 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 17:51 UTC
Update - We are continuing to work on a fix for this issue.
Apr 14, 15:47 UTC
Identified - AF - ZA - Johannesburg is experiencing high latency towards some local ISPs due to congestion on HE transit. Network engineers are working on it
Apr 14, 12:37 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 01:30 UTC
Scheduled - EU - RU - Moscow network maintenance - p lease be informed about 16.04.2019 (MSC) in the period from 4:30 to 5:00 is planned to update the software on the switches of the network core, to eliminate potential vulnerabilities and enhance functionality.
Expected downtime of 10 minutes. Thank you for understanding.
Apr 12, 18:04 UTC
Apr 14, 2019
Resolved - This incident has been resolved.
Apr 14, 04:34 UTC
Update - We are continuing to work on a fix for this issue.
Apr 13, 19:44 UTC
Identified - AS - SG Netvigator HK is showing packetloss towards our servers in Singapore. This is happening when using HKIX route since we can't find any better route to them: both NTT and Tata are routing via London.
In the past we already experienced packetloss using the HKIX route as PCCW/Netvigator likes to have the HKIX port congested. Relevant carrier networks have been involved in trying to mitigate the issue
Apr 13, 16:30 UTC
Apr 12, 2019

No incidents reported.

Apr 11, 2019
Postmortem - Read details
Apr 15, 18:51 UTC
Resolved - This incident has been resolved.
Apr 11, 18:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 11, 17:16 UTC
Investigating - NA - US - Denver network outage
Apr 11, 16:46 UTC
Apr 10, 2019

No incidents reported.

Apr 9, 2019
Resolved - 2nd part of the maintenance completed, ordering and ticketing fully back online
Apr 9, 09:30 UTC
Update - first set of maintenance work has been completed, we have now another set of works to do that will result in outage again
Apr 9, 08:19 UTC
Identified - maintenance is still ongoing, sorry for the troubles
Apr 9, 07:54 UTC
Investigating - hiperz.com website maintenance - ticketing and ordering systems are affected while we performe maintenance.

you can still use emails to contact us about support requests
Apr 9, 07:07 UTC
Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.

Apr 5, 2019

No incidents reported.