EU - TR power grid maintenance - A unscheduled maintenance work will be carried out by the energy supplier company on Saturday, October 13, between 00:00 and 04:00 local time. Our energy infrastructure will be fed from the generator during the mentioned times. Thanks to our redundant energy infrastructure, no service interruption is expected.
Oct 12, 14:19 UTC
This was one of our upstream having issues and our system failover to another upstream. Some customers experienced delays in convergence and our upstream is back up.
Oct 18, 10:02 UTC
Dallas affected IP addresses removed from production - while network engineers are still working to fully restore connectivity on affected network portion all load has been moved to unaffected network
Oct 18, 09:58 UTC
Dallas network unreachability is affecting a small portion of our network in that location. Network engineers are working to restore affected network uplinks.
Oct 18, 09:45 UTC
This incident has been resolved.
Oct 11, 16:32 UTC
A fix has been implemented and we are monitoring the results.
Oct 11, 16:12 UTC
Singapore is showing packetloss and instabilities on our DECIX (Germany) peering ports. We are working on it by isolating that peering point while leaving NL-IX and LINUX up. Major packetloss could have been experienced by EU services trying to contact Singapore (Amazon AWS included)
Oct 11, 16:04 UTC
This maintenance has been cancelled
Oct 9, 19:18 UTC
Brazil will undergo network maintenance to upgrade the existing edge routers. This enhancement will allow the internet connectivity to be more capable and resilient.
During the maintenance window, remote access to servers may be unavailable, oscillating between intermittency and total unavailability. Your server will not be shut down or restarted in this maintenance window, all activities will only be performed on the internet outbound link.
This activity is scripted among several departments to be carried out as soon as possible.
Check below the details of this activity:
Date: 10/13/2018; (October 13, 2018) Hours: 03:00 am to 08:00 am (BRT)
Our operations team is available to answer any questions regarding this activity.
We appreciate your understanding.
Oct 1, 19:21 UTC
The scheduled maintenance has been completed.
Oct 8, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 14:00 UTC
AU - Melbourne network engineering team will be working between 1:00 am and 5:00 am during the maintenance window, with the vision of only disrupting the network for a few short periods of between 3:00 am and 4:00 am and for as little time as possible
Sep 25, 07:10 UTC