EU - DE - network issues
Incident Report for HiperZ
Resolved
This incident has been resolved.
Posted Jun 23, 2022 - 07:35 UTC
Update
Everything is online but we are still monitoring and reviewing closely each node
Posted Jun 22, 2022 - 21:13 UTC
Update
DUS1 repairs still ongoing - possibly completed by 23:00 local time
Posted Jun 22, 2022 - 20:37 UTC
Update
We are continuing to monitor for any further issues.
Posted Jun 22, 2022 - 20:19 UTC
Update
Team still working on the remaining electrical problems - ETA for the racks still affected in DUS1 is 1h 30m
Posted Jun 22, 2022 - 18:27 UTC
Update
At this time we do not have ETA for DUS1 power recovery - there are electrical problems being worked on that are still affecting racks in DUS1
Posted Jun 22, 2022 - 17:42 UTC
Update
DUS1 at this time it still experiencing electrical problems that we are being worked on
Posted Jun 22, 2022 - 17:23 UTC
Update
Still working to restore power to the remaining sections
Posted Jun 22, 2022 - 16:59 UTC
Update
Affected nodes still being powered on and checked one by one
Posted Jun 22, 2022 - 15:55 UTC
Monitoring
Emergency power is being restored on the affected nodes
Posted Jun 22, 2022 - 15:28 UTC
Update
Still working on the emergency power supply - Power grid still offline at this time
Posted Jun 22, 2022 - 15:06 UTC
Update
Powergrid for big part of Dusseldorf still out of service - and at this time still experiencing issues with emergency power supply
Posted Jun 22, 2022 - 14:33 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jun 22, 2022 - 14:20 UTC
Identified
Power outage affecting multiple racks still being investigated
Posted Jun 22, 2022 - 14:03 UTC
Investigating
EU - DE - network issues being investigated
Posted Jun 22, 2022 - 13:57 UTC
This incident affected: Gameservers EU (Germany).
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