HiperZ Status - EU - DE - routing problems affecting 2 prefixes

EU - DE - routing problems affecting 2 prefixes

Incident Report for HiperZ

Postmortem

Due to cabling problems two access switches were disrupted and failover did not work.

Manual onsite recovering was required to fully restore connectivity.

Improved redundant uplink paths will soon be deployed for the affected network sections in order reduce impact of these unexpected cabling problems.

Posted Sep 17, 2019 - 13:27 UTC

Resolved

This incident has been resolved.

Posted Sep 17, 2019 - 11:46 UTC

Monitoring

Both network segments have fully recovered

Posted Sep 17, 2019 - 11:38 UTC

Update

We are continuing to investigate this issue.

Posted Sep 17, 2019 - 11:35 UTC

Investigating

EU - DE - experiencing routing problems affecting 2 prefixes: 85.114.146.0/24 and 85.114.136.0/24

Posted Sep 17, 2019 - 11:05 UTC

This incident affected: Gameservers EU (Germany).